Success Matters: #50 November 2013
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Gerrie Dresser, PCC
The Executive / Personal Brand Coach for Courageous Leaders and Innovative Companies to . . .

Maximize their distinctive value and deliver strategic impact through an engaged team effort.

A Personal Note from Gerrie


Ho . . . Ho . . . Ho . . . ‘Tis the season to be jolly!

This week is the official start of the holiday season when people get into the holiday flurry and the pace of life accelerates.

It’s also the season of looking ahead to your New Year goals with year-end just around the corner. If you haven’t achieved a few of your 2013 goals, celebrate the season by embracing a feeling of gratitude and appreciation for what you did accomplish. Then, reflect on how you can reframe the goal for 2014.

Although the holiday season is typically represented by an uplifted spirit of joy and generosity, it often brings a heightened sense of stress.

  • Do you ever experience this … when you combine holiday stress with year-end business goals, the ‘people’ factor often gets impacted?

To help you elevate your holiday spirit, this month’s Feature Article explains the fourth Tilt 365 Strength, Humanity, and outlines key strategies to put into practice during the holiday season.

If you missed the Feature Article over the past 3 months, focused on three of the four Tilt 365 Strengths of Wisdom, Resilience, and Courage, you can access them in our archive,

I invite you to read our Featured Article, “5 Secrets to Collaboration . . . the Key to Leadership of People” to greet the holidays with more joy and generosity.

Wishing you and your family a happy and healthy Thanksgiving holiday,


Gerrie Dresser
Executive l Personal Brand Coach
Who helps courageous leaders
Accelerate GROWTH through Leadership

Features:  What's Included ...

Speaking Events

  • Did you know that one of the most effective ways to introduce a new concept or perspective is through small group discussions, orchestrated through experiential workshops?

Initiating and implementing organizational change is one of the most challenging undertakings of leaders. It involves time, planning, and collaboration across all stakeholder groups to introduce a strategic, predictable sequence of events.

From small, intimate groups to major corporate events, our
high content – high energy - high value events - are custom designed to inspire, engage and motivate your organization, so that change happens and sticks. Each participant is motivated to face challenges head on and step up to more courageous leadership!


Upcoming Events!

  • BACK BY POPULAR DEMAND . . . Ignite Your Success in 2014!

Sponsor: Gerrie Dresser, Facilitator / Coach
Virtual Webinar and a few surprises to Launch the New Year!
Date/Time: Jan-Feb; specific dates and time to be announced
Register: See upcoming Invitation.

This is the 4th Year that we’ve launched the NEW YEAR with this virtual seminar series to help you ACTIVATE a strategy to achieve your highest priority goals. Many people attend this program each year to continually ‘stretch’ themselves beyond last year’s goals.

  • In 2013, we introduced a BONUS module on MINDSET, “Elevate Your Success Set Point!”

  • In 2014, we have a few other surprises, so watch for more details coming soon!

Gerrie Dresser, CEO of Unique Impact, is a nationally-acclaimed speaker, known for her dynamic delivery of high content, high energy, and high value presentations laced with real world examples and “how to” strategies for immediately actionable outcomes.

Phone: 484-947-5992

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Feature Article:
“5 Secrets to Collaboration. . .
the Key to People Leadership!” 

What IS Collaboration? It’s positioned as one of the most effective ways to resolve conflict in the Thomas Kilmann Conflict Mode Instrument, and is described as being on the assertive and cooperative continuum.

Merriam Webster defines it as “working with another person or group in order to achieve or do something or to work jointly with others especially in an intellectual endeavor”.

In collaborating, the intention is to work with the other person to find a solution that fully satisfies the concerns of both, digging into an issue to identify the underlying concerns of the two individuals and to find an alternative that meets both sets of concerns.

  • I’m sure you’ve experienced the difficulty with collaboration when you have perspectives that are polar opposites!

In this type of dialogue, the key is to learn from each other’s insights, resolve some condition that would otherwise have you competing for resources, or try to find a creative solution to an interpersonal problem.

  • This all takes time and thoughtful intention . . . wouldn’t you agree?

What often results from our fast paced business world is a lack of verbal acknowledgement about each person’s unique value which is foundation to effective collaboration.

For example, when teams work together through many challenging projects, their stress behaviors often have residual impact on the team’s cohesivness. Rather than communicating directly with the person about the behavior, team members ‘vent’ to each other. This can have a long lasting, negative effect on the team’s productivity, innovation, and performance.

  • But, what are the benefits of being more generous with your time and thoughtful intention?

One of the secrets to people leadership is to foster a culture of collaboration. This requires consistent attention to transparent communication, acknowledgement of each person’s talents, and respectful resolution of conflict and dissonance among team members.

This requires the Strength of Humanity to consider the unintended consequences that can result even with the most emotionally intelligent leader.

Let’s look at 5 secrets to a collaborative culture that advocates authentic transparency and builds social influence that serves to expand your influence across internal and external environments.

“5 Secrets to Collaboration . . . the Key to People Leadership”:

  1. When there are rumors flying about changes in the company and leadership, disengage from the ‘group think’ that often escalates and draws conclusions without accurate facts.

    Example: When your co-worker confides in you that Leader A didn’t land a position in the new organization, acknowledge her update and inquire if there was a company memo to confirm the fact, indicating your preference to wait until an official announcement is broadcast. Redirecting the conversation often helps you to build a bridge and give the other person the benefit of the doubt by ending the conversation on a positive, non-judgmental note. [Commendable Trait, Reliable*]
  2. One highly valued employee may be facing a potential lay off at year end because of an unusual circumstance in her organization. She has a strong advocate in a senior level executive who is held with high regard across the company. You commit to exploring alternatives.

    Example: With your commitment to err in favor of preventing unnecessary harm to the employee, you learn that there is a perfect role for her in a growing organization that is open at the start of the New Year. Although it appeared that the layoff was inevitable, the new department approved an accelerated hire and viewed it as in the best interest of their organization and the company. [Commendable Trait, Compassionate*]
  3. During a critical time in your department with an intense and aggressive timeline for key deliverables, one employee needs a significant amount of personal time off and you feel concern for her.

    Example: Your co-workers begin to complain about the amount of work that is required of them since their co-worker needed time off. Although it means a lot of late hours for you, you’re concerned about her well-being and also display real compassion toward how it’s affecting everyone’s circumstances. Rather than jumping into the complaint surge, you respectfully and diplomatically take the initiative to redirect everyone’s energy towards completing the deliverables. [Commendable Trait, Respectful*]
  4. You just landed a new role in the company, and you’re excited about your new boss who is known for developing his people. He also positioned you in a strategic role with growth potential that reflected his appreciation for your capabilities.

    Example: In your new role, you only had one 1:1 with your new boss before you learned that he was promoted and your new boss’s strength is in business development, not people development. You decide to honor your first boss’ positive regard for your contribution, and shift your perspective by appreciating your new boss’ strength and requesting mentoring time during your 1:1 meetings. [Commendable Trait, Appreciative*]
  5. The business environment is so fast paced that giving credit to each member of the team often gets overlooked.

    Example: Your team just excelled in their delivery on a project. Although they felt a sense of accomplishment, they all felt that they were ‘just doing their job’ and didn’t ‘need’ any celebration. However, you scheduled a special recognition event during which you gave credit to those who carried out the work by acknowledging each person’s distinctive value that helped to bring the project to impressive success. [Commendable Trait, Generous*]

Your Coaching Challenge:

  • In the next month, what is ONE strategy that will bring more ‘Humanity’ to your leadership of people – personally and professionally – during the busy holiday season?

Keep in touch … what strategies have helped you embrace the holidays with more joy and generosity?

*5 of 48 Commendable Traits in the Tilt 365 Positive Influence Predictor (,

  • If you’d like more information about Tilt 365, contact me to schedule an informational conversation.

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Unique Impact Coaching


Coaching is a confidential partnership between you, the Client, and your Coach to help you achieve your next level of success faster and with greater focus and clarity. Some of the benefits include . . .

  • Positions you as a more influential leader
  • Earn the respect and trust of other leaders across all functional areas
  • Other leaders easily recognize what's different, relevant and unique about you
  • Create loyal ‘brand advocates’ who endorse you
  • Helps you forge collaborative partnerships across the organization
  • You are sought out to lead high visibility, highly leveraged and credible projects

Gerrie Dresser is an ICF credentialed Professional Certified Coach (PCC) and practical, innovative executive l personal brand coach and thought leader.

If you’re ready to step into a bigger game for your work / life, contact Gerrie for a complimentary Unique Impact Strategic Consultation at

For more information about Gerrie:

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